Last Updated: 13/March/2025

1. Introduction

This policy explains how we handle and protect the personal information we collect from clients. Our commitment is to ensure the privacy and security of the data in compliance with applicable laws, such as the General Data Protection Regulation (GDPR) and other relevant regulations.

2. What Information Do We Collect?

1. Information provided directly by the client, such as:

   • Full name.

   • Phone number.

   • Email address.

   • Address details and waste characteristics.

2. Information generated during interaction with our platform, such as:

   • Website usage history.

   • Technical data, such as IP address and browser type.

3. How Do We Use the Information?

The information collected is used for the following purposes:

• To provide the service requested by the client, including contact for confirmations and follow-ups.

• To optimize our website through anonymous metrics to identify areas of improvement.

• To facilitate promotions, provided the client has given explicit consent.

4. Security and Storage of Information

We adopt advanced security protocols to protect the client's personal information. These include:

• Encryption of sensitive data during transmission and storage.

• Strict internal access policies to minimize risks.

5. Client Rights

The client has the right to:

• Access and request a copy of the personal data we have stored.

• Request the correction of any incorrect information.

• Object to the use of their data for specific purposes, such as promoting services.